You will be unable to access the following on your account: accounts, online forms, Web sites and Web stores during this time. Please note that the downtime may extend beyond the scheduled time if unforeseen complications arise during the maintenance process. All practical measures have been taken to prevent this, but the possibility does exist.
If you have any additional questions about this maintenance downtime, please contact IT team.
| DATE & TIME : | Thursday, 27th August 2020 5:00 AM– 7:00 AM ◦ Singapore/Malaysia Time : GMT+8 |
| SYSTEMS AFFECTED : | Netsuite account login, online forms and event booking via AI Chatbot |
| IMPACT : | – All Netsuite users unable to login to Netsuite during the downtime period- Online forms at all brand website for ‘Schedule a Visit’ will be unavailable to public during the downtime period
– ‘Schedule a Visit’ event booking through AI Chatbot at brand website will be unavailable to public during the downtime period |
| REASON: | Netsuite planned hardware maintenance on the servers. |